Shipping Policy
At Fairies Apparels, we are committed to delivering your order quickly, safely, and efficiently. Please read our shipping policy carefully before placing an order.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has been shipped, you will receive a confirmation email along with your tracking information.
Shipping Rates
Shipping charges are calculated at checkout based on the package weight, delivery location, and selected shipping method.
We may also offer Free Shipping promotions during special sales or promotional campaigns.
Shipping Time
United States Shipping
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Standard Shipping: 5–10 Business Days
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Express Shipping (if available): 3–5 Business Days
Delivery times are estimated and may vary depending on weather conditions, carrier delays, holiday seasons, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear in the carrier’s system.
Address Changes
Please ensure that your shipping address is correct before completing your order. If you need to make changes, contact us within 2 hours of placing your order.
Fairies Apparels is not responsible for packages shipped to incorrect or incomplete addresses provided by customers.
International Shipping
International shipping may be available for selected countries at checkout. Customers are responsible for any applicable:
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Customs duties
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Import taxes
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Additional shipping fees charged by local authorities
Delivery times for international orders may vary based on destination and customs processing.
Lost or Delayed Packages
If your package is delayed or appears lost during transit, we recommend contacting the shipping carrier first for updated tracking information.
If you still require assistance, please contact our support team and we will do our best to help resolve the issue as quickly as possible.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with the following:
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Your order number
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Photos of the damaged item
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Photos of the packaging
Our team will review the issue and provide an appropriate resolution.
